Administration Agencies Service Identification Form Annex 1 HomePage
1. Service title: Issuing Electronic Trust Symbol (E-NAMAD) certificate |
2. Service ID:13011566100 (To be filled by the Planning and Budget Organization) |
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3. Service provider |
Name of the agency: Iran Center for e-Commerce Development |
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Name of the parent organization: Ministry of Industry, Mine and Trade |
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4. Service specifications |
Service description |
- Organizing online businesses - Authenticating online businesses to obtain E-NAMAD - Granting E-NAMAD - Publishing a list of online businesses that have E-NAMAD -Renewing E-NAMAD - Addressing the issues of online business by providing a specialized ecommerce consultation center |
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Type of service |
Government to Citizen (G2C) Government to Business (G2B) Government to Government (G2G) |
Client Type |
Natural and legal entities with an internet based business, executive agencies and organizations, private businesses |
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Nature of service |
Public Private |
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Scope of service |
National Regional Provincial Urban Rural |
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Related events: |
Birth Education Healthcare Tax Business Social security Property registration Urban installations Insurance Marriage Retirements Licenses and certificates Death Other |
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Start of service |
Application by the receiver Due date Occurrence of event Discretion of the agency Other |
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Documents required for the service |
- Providing identification information - Acceptance of electronic affidavit (natural and legal entities) If the goods and services offered in the website require a license from relevant authorities, the license must be provided |
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Upstream rules and regulations |
- Ecommerce Act ratified in 2003 by the Islamic Consultative Assembly - Online stores organizing plan ratified in 2008 by the Economic Transformation Plan Committee - Articles of Association of the Electronic Commerce Development Center - Combating Cyberspace Threats Plan ratified in 2012 by the National Security Council - Technical and executive regulations of e-government development plan, ratified in 2014 by the Supreme Information Technology Council - Deregulation and Facilitation of Business Permits Committees |
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5. Service details |
Statistics of service receivers |
Average 10,000 of services receivers in month season year |
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Service average time |
1-3 days |
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Frequency |
Once a year |
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Number of physical reference |
- |
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Cost of service for the receiver (IRR) |
Price(s) |
Bank Account(s) |
E-payment |
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. . . |
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6. Service access route |
Direct and detailed address of the service in the portal (If partially or fully electronic): www.enamad.ir |
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Name of the system ( If partially or fully electronic): www.enamad.ir |
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Service stages |
Type |
Communication media |
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Informative |
Electronic |
Internet (website) Mobile (application)
Email Post
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Non-electronic |
Reason for physical reference |
Personal authentication Document authentication Lack of proper infrastructure Other : |
Agency referred to: National Provincial Local |
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Application |
Electronic |
Internet (website) Mobile (application)
Email Post
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Non-electronic |
Reason for physical reference |
Personal authentication Document authentication Lack of proper infrastructure Other : |
Agency referred to: National Provincial Local |
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Service generation (Inner agency process or relations to other agencies) |
Electronic |
Internet (website) Intranet (local intranet or
ERP)
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Non-electronic |
Reason for physical reference |
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Service providing |
Electronic |
Internet (website) Mobile (application)
Email Post
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Non-electronic |
Reason for physical reference |
Personal authentication Document authentication Lack of proper infrastructure Other : |
Agency referred to: National Provincial Local |
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7. Service relation to other systems of the agency (databanks) |
Name of other systems |
Exchanged fields |
Electronic inquiry |
Non-electronic inquiry |
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Online |
Batch |
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8. Service relation to other agencies |
Name of other agencies |
Name of other systems |
Exchange fields |
Costs (If any) |
Electronic inquiry |
If inquiry is non-electronic done by: |
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Online |
Batch |
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Public monitor police |
Identification and documentation information, place of the online business |
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Agency
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State Civil Status Organization |
Certification of the national code of the E-NAMAD applicants |
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Agency
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State Department for Registration of Companies |
Inquiry of registration number and identification documents of legal entities (articles of association, official gazettes and etc.) |
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Agency
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Payment Services Providers Companies |
Providing online payment portals |
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Agency
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9. Service processes titles |
1- Submitting application by the applicant in the E-NAMAD system 2- Applicant verification from the public monitor police 3- Authentication of the owner’s identify and place of online business 4- Evaluation of the online business based on E-NAMAD checklist 5- Obtaining electronic affidavit from the applicant and providing valid license 6- Granting E-NAMAD |
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10. Service processes connection diagram:
نمودار از بالا به پایین، چپ به راست Applicant (owner of the online business) – Ecommerce Development Center submitting application in the E-NAMAD portal Applicant verification from the public monitor police Reviewing application Authentication of the owner’s identify and place of online business Evaluation of the online business and website Checking business model and provided goods and services with requirements of the relevant authorities Initial confirmation and requesting affidavit and physical documents from the applicant Completing the affidavit and submitting it along with physical documents Checking the affidavit and physical documents Granting E-NAMAD |
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Particulars of the person completing the form: Sara Jami |
Tel: 41031323 |
Email: |
Department: Trade Facilitation Deputy |
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# |
Permit title |
Permit type |
Legal documentation (approval, bylaw, ratification) |
Required documents |
Validity term |
Cost (IRR) |
Permit applicant |
Permit issuance process |
Supervising authorities |
Approximate issuance duration |
Permit process |
Notes |
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Natural |
Legal |
Public |
Private |
Common * |
Electronic |
Non-electronic |
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1 |
Electronic Trust Symbol (E-NAMAD) |
issue |
Providing identification information
Acceptance of electronic affidavit (natural and legal
entities)
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One year |
* |
* |
* |
* |
5-8 days |
* |
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2 |
Electronic Trust Symbol (E-NAMAD) |
renew |
If business license is expired, a new one must be uploaded. If business address authentication is expired, application for a new ENAMAD code must be submitted. |
One year |
* |
* |
* |
* |
* |
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3 |
Electronic Trust Symbol (E-NAMAD) |
amendment |
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4 |
Electronic Trust Symbol (E-NAMAD) |
Revocation |
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Form no. 2
# |
Inquired agency |
Process type |
Required documents |
Validity |
Cost (IRR) |
Duration |
Permit process |
Notes |
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Inquired items ** |
Other *** |
Electronic |
Non-electronic |
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1 |
Public Monitor Police |
Identification and documentation information, place of the online business |
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If rejected, complete appeal form |
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* |
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2 |
State Civil Status Organization |
Certification of the national code of the E-NAMAD applicants |
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* |
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3 |
Companies Registration Department |
Inquiry of registration number and identification documents of legal entities (articles of association, official gazettes and etc) |
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* |
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4 |
Payment Service Providers |
Providing online payment portals |
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* |
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**) specify the name of the inquiry
***) if process is of “other” type, explain in the notes